This has happened. How would you deal with it? If an auditor is not satisfied with the evidence produced, most will ask if there is anything else. Most will say they have seen or heard enough when they are satisfied that sufficient evidence has been provided.

One auditor didn’t give any indication, not a word, but when the audit report was received, it was clear that they’d made numerous errors and important omissions. The appeal was easily dealt with as, having used the same system for 5 years, we could report that the system had all the evidence that had been clearly missed or omitted, and the erroneous claims were their mistake.

This is a classic example of how I can help you. With a proven system, established over many years, we can show that everything is in place, it was just overlooked at the audit.